Spend Management & Reporting
It is Friday at 4pm, you get a phone call from senior management; “last quarter our sales were flat but small parcel spend went up 11% … why?” Did that call just blow up your weekend? Not with DMG. With a few clicks, you can analyze changes in service, zone and weight mix, filtering for just the information you need.
DMG's Small Parcel Spend Management System
o Dashboard - key matrices are highlighted and charted
o Service Mix - summary of shipment volume, cost, avg. weight/pkg, avg. cost/pkg, cost/lbs., % of total, etc. by service type
o Zone Mix - summary of shipment volume, cost, avg. weight/pkg, avg. cost/pkg, cost/lbs., % of total, etc. by carrier zone
o Weight Mix - summary of shipment volume, cost, avg. weight/pkg, avg. cost/pkg, cost/lbs., % of total, etc. by package weight break and pound
o Zone/Weight Metrics - summary of shipment volume and costs segregated between package weights and zones
o Accessorial Mix - summary of volumes and costs by accessorial type
o Includes all categories provided in Summary Reports and allows the user to compare and chart this data side by side for defined time periods
o Density Map - maps parcel delivery densities geographically
o Overship - identifies 'service downgrade' opportunities where packages are shipped using a higher, more costly level of service than necessary for the delivery needs (i.e. 2 Day Air is utilized for a shipment that has a guaranteed 2 day delivery via Ground service)
o Consolidation - identifies opportunities to consolidate smaller, lighter packages into fewer, larger, heavier packages to reduce cumulative delivery costs to a single consignee (i.e 2 packages weighing 5 lbs each are shipped to a customer on the same day and the cumulative cost of delivery is $9.00. The 2 packages could be consolidated into 1 carton, or banded together, weighing 10 lbs. with a total package cost of $7.00). This allows the shipper to reduce the fixed cost per shipment by reducing package count.
o Fuel Surcharge - identifies current fuel costs as reported by the US Gov't, which determines the carriers' fuel surcharge percentages. The current fuel surcharges can be used to project what the carriers' fuel charges will be for shipments months in advance. This information can be used to tweak service mix to best mitigate fuel surcharge expenses.
o DIM Impact - identifies the dimensional weighting impact of packages shipped and can unveil opportunities to reduce carton footprints to mitigate incremental dimensional costs
o Address Corrections - identifies packages which incurred address correction charges. This data can be used to update customer address profiles to help avoid address correction charges on future shipments
o Service Failures - identifies late, lost and damaged parcels and their corresponding potential credit. In addition, the carrier's on-time delivery service level is calulated. This includes on-time delivery percentages as reported by the carrier (including failure exclusions defined by carrier...e.g. inclement weather) and more importantly the actual on-time delivery percentage equating to your customer experience (i.e. no failures are excluded)
o Disputes/Credits - identifies service failure claims filed, credited and rejected
o The proposal comparison tool allows the user to compare current carrier contracts to alternative carrier contracts/proposals using live invoice data. The proposal comparison output will identify how a carrier proposal compares to your current rate plan per service, zone, weight and accessorial charge. The system will identify how the implementation of an alternative carrier contract will affect your bottom line weekly, monthly and annually to the cent.